How can we help you today?
Phone directory
- Address:
- Alan Woods Building
25 Constitution Avenue
Canberra ACT 2600
Australia
- Postal Address:
- GPO Box 367
Canberra ACT 2601
- Phone:
- +61 2 6268 4111
- Local Call (SYD):
- 1300 301 120
- Fax:
- +61 2 6268 5693
- ABN:
- 59 698 720 886
| Freecall: | 1800 802 584 |
Online form:
Noise Complaint, Enquiry and Feedback Form
Find out more about making a noise complaint or enquiry.
| Freecall: | 1800 026 147 (freecall, within Australia only, excluding mobiles) |
| Fax: | 1800 026 157 |
| Email: | accounts.receivable@airservicesaustralia.com |
Further information about paying your Airservices account.
| Pilot Briefing Services (free call): | 1800 805 150 |
| Direct dial: | 02 6268 5062 |
| Fax: | 02 6268 5033 |
| AVFAX Help Desk: | 02 6268 5065 |
| NAIPS Help Desk: | 1800 801 960 |
| NOTAM Office: | 02 6268 5063 |
| Fax: | 02 6268 5044 |
| Airservices Service Desk: | 1800 443 550 |
If you are attempting to report a life threatening emergency, please call 000 and ask for the police.
Airservices is responsible for the Aeronautical Mobile (Route) Service AM(R)S Spectrum within Australia and its Territories.
| Address: | Spectrum Manager Airservices Australia GPO Box 367 CANBERRA, ACT 2601 |
| E-mail: | spectrum.manager@airservicesaustralia.com |
Privacy, Freedom of information (FOI)
| Contact: | Office of Legal Counsel |
| Postal address: | Office of Legal Counsel Airservices Australia GPO Box 367, Canberra, ACT 2601 Australia |
| Street address: | Alan Woods Building 25 Constitution Avenue Canberra ACT 2601 Australia |
| E-mail: | legal@airservicesaustralia.com |
Service of documents
Principal office for service of documents upon Airservices as:
Alan Woods Building
25 Constitution Avenue
Canberra City ACT 2601
Note : Further provisions related to service of documents on bodies corporate (other than companies and registered bodies) are contained within Section 10 of the “Services and Execution of Process Act 1992.”
Inquiries
Contact:
Office of Legal Counsel
The Ethics Hotline is an avenue available to report alleged misconduct, including fraud, corruption, bribery, maladministration, unethical conduct, including bullying and harassment under Airservices Code of Conduct.
You can report alleged misconduct by an Airservices employee by:
o Calling the hotline on 1800 231 461
o Submitting a report via the Two-Way Portal at https://airservices.i-sight.com/portal
Airservices Australia works across every Australian state, both in major cities and in some of our most remote locations. We acknowledge and respect that in every location in which we operate we are on traditional lands, sea and air of Aboriginal and Torres Strait Islander peoples.
In order to serve these communities we must be a leader in reconciliation and support all staff in developing their cultural awareness, understanding and respect for Aboriginal and Torres Strait Islander peoples and the role they have played, and will play in the future of this country.
Airservices Innovate Reconciliation Action Plan (RAP) 2021-23 identifies critical factors that need to be delivered to support its success. We are committed to undertaking a range of actions and initiatives that will enhance opportunities, build relationships and ensure the greatest levels of respect for Aboriginal and Torres Strait Islander peoples.
For any queries, comments or suggestions on our RAP, please contact our Organisation Development team at OD@AirservicesAustralia.com